Meet The Team

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Charlie Best

Charlie Best

Commercial Director

Charlie first started working with Hotel clients in 1998 as an advisor with Going Places. From there she took the leap into insurance where she has been responsible for advising Hotels and other businesses on their insurance needs for over 14 years. Charlie joined Cooke & Mason to bring additional expertise, knowledge and resource to Hotelcover clients. As well as being 2007 BIBA Yorkshire & Northern Regions Young Broker of the Year, Charlie has also been National President of Junior Chamber International UK. Charlie also greatly enjoys cooking with a real taste for mediterranean and middle eastern food.

 

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Matt Glossop

Account Executive

Matt has been working in the industry as a commercial broker since 1988 and developed a specialism for hotels over 10 years ago. Matt is a Chartered Insurance Broker and has also attained his NEBOSH General Certificate in Occupational Safety and Health which has proved invaluable is assisting clients with risk management issues and also management of potential liability claims. In his spare time, Matt enjoys live music and football, which basically entails watching his beloved Sheffield Wednesday FC and also his son’s Under 10s football team.’

 

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Dolph Malone

Senior Internal Sales Advisor

Dolph joined Cooke and Mason in 2012 after having 7 years success in running a marketing team within the business to business sector. Dolph joined Cooke and Mason to set up and manage the internal sales and promotion of Cooke and Masons Hotel and specialist schemes. In her spare time Dolph enjoys music festivals, spending quality time at weekends with her two children, having fun, living & loving life!

 

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Mark Bartholowmew

Risk Manager

Mark started working within health and safety over 18 years ago.  Since then his career has spanned a variety of industries from manufacturing, engineering and then into the service industry.  Working within the service sector, Mark has gained invaluable knowledge of the hotel and catering environment which enables him to provide bespoke and compliant advice and assistance.  Mark believes that health and safety is paramount to a successful business and when managed correctly brings great returns.  Outside of work Marks time is spent being a ‘Dads Taxi’ ferrying his children around to various dance and football activities.

 

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