For your hotel to provide the highest quality of product and service you rely on the professionalism and experience of a dedicated team around you all aiming for the same goal. Our business is just the same. We have put together a dedicated team specialising in the hotel insurance and leisure sector.
When it came to creating a unique hotel insurance solution it was this expertise and experience combined with the input of existing hotel clients that lead to the development of Hotelcover as the benchmark for the development and structuring each hotel clients’ insurance and risk management programme.
Some of the key elements of our unique Hotelcover solution include:
- Full claims management service
- Innovative Bed Bugs insurance
- A free on-site Health & Safety audit and report
- A free cost management audit from Auditel
Through our own team or that of our sister company PIB Risk Management, we are also familiar with assisting our hotel insurance clients across a range of key issues such as:
- Reputation management resulting from incidents in the hotel
- Disaster recovery planning
- Slips & trips claims
- Potential multiple claimant issues i.e food poisoning incidents
- H&S Documentation, fire risk assessments, manual handling etc
We are then able to combine a demonstration of positive approaches and actions on these issues to insurers within our negotiations with them which, more often than not, results in improved terms and premiums for you.
“Professional, efficient, knowledgeable, & helpful” – All words used by General Managers to describe Cooke & Mason’s Hotel Insurance Division. (Customer Satisfaction Survey Oct. 2014)
As a team we are able to advise and structure hotel insurance and risk management solutions across a range of hotel businesses and operations including:
Hotel Groups & Franchise Operations
We regularly deal with franchise owners and our experience within the industry has enabled us to provide extra value and support.
We can set consistent and agreed levels of cover across the group and provide a suite of covers to ensure that each franchisee has peace of mind.
For the franchisor, we can provide assistance with industry specific health and safety advise and look to provide a program of consistent implementation throughout the group. Read more…
Independent & Boutique Hotels
We deal with many independent boutique hotels and know that quality is key. We realise that in providing a boutique experience, you may have valuable antiques or paintings which we can protect under the HotelCover policy. We realise that each hotel is unique, offering unique facilities. We will discuss your requirements in detail and provide a bespoke hotel insurance program to suit your needs. Read more…
Hotel Investment Company
We have experience in dealing with several venture capital/private equity firms, banks and other investment companies working in the hotel and leisure industry. We can provide independent insurance audits on existing arrangements and offer a full report. Read more….
Hotel Management Companies
A number of our clients are Hotel Management Companies dealing with hotels across a range of franchises. We can provide management companies with a bespoke portfolio of hotel insurance and provide monthly statistics for reporting. Read more….
Find out more…
Whatever the requirements of your hotel we are confident we have the knowledge and skills to be able to structure a competitive insurance and risk management programme that provides the cover you need at an affordable price.
If you would like to talk, meet or simply find out more, please make contact here. We will do the rest.